Frequently Asked Questions
Everything you need to know about our services.
Can’t find your answer? Call us at +92 304 4893333
What areas in Lahore do you cover?
We currently serve all major areas of Lahore including DHA, Gulberg, Johar Town, Model Town, Bahria Town, and surrounding areas. Contact us for projects outside Lahore.
What camera brands do you install?
We work with internationally trusted brands including Hikvision, Dahua, Ezviz, and Uniview — similar brands used across our projects in the UAE.
How many cameras do I need for my home?
For a standard house, 4 cameras typically cover the main gate, driveway, side area, and main entrance. We offer a free site survey to recommend the right setup for your property.
Do you offer a warranty on installations?
Yes. All our installations come with a 1-year warranty on workmanship. Camera and equipment warranties follow the manufacturer’s terms, typically 2–3 years.
Can I view my cameras remotely on my phone?
Absolutely. All our systems are configured for remote viewing via smartphone. We set everything up for you and make sure it’s working before we leave.
How long does a standard installation take?
A typical 4–8 camera home installation is completed in one day. Larger commercial or industrial projects may take 2–5 days depending on the size and complexity.
Do you offer maintenance after installation?
Yes. We offer Annual Maintenance Contracts (AMC) to keep your system running perfectly year-round, including regular checkups, cleaning, and technical support.
What makes SecureOn different from other companies?
We bring 15 years of international experience from Dubai through our parent company MCM Star. You get UAE-standard quality, right here in Lahore, at Pakistan market prices.
Still have questions? We’re just a call away.